Frequently Asked Questions

Structured water refers to healthy water molecules that arrange themselves in organized hexagonal clusters, rather than the irregular or abnormal formations found in tap or processed water. The geometric arrangement of structured water resembles the water clusters found naturally in living cells, pristine waters in nature, places of worship, and water that has been cared for with positive intention. Structured water is associated with water in its purest, most perfect state, and with that comes a variety of benefits for human and life wellness.

Most bottled water is simply filtered or purified. It removes contaminants but doesn’t address the molecular structure or energetic quality of the water. Rius Water begins with ultra-clean purified water, then passes it through our proprietary Crystal Charging Chamber, which brings the lifeforce back to water, naturally raises the pH, remineralizing the water with beneficial elements, and amplifying its energetic properties. The result is water that is more biologically available to your cells and noticeably different in how it feels and relates to your body.

Yes. Our water has been validated by the Office of Masaru Emoto in Tokyo, Japan, the world-renowned authority on water crystal research. Their analysis confirmed that Rius Water forms beautiful hexagonal structured clusters, which they identified as a primary indicator of high-quality, energetic water containing high levels of positive energy, which is referred to as “hado.” The Office of Emoto owns the copyright to Rius Water’s water crystal imagery and therefore we are unable to share them publicly, although we would love to do so.

Structured water is vibrant. It is more about the feel of the water than the taste. The taste is excellent, but the real difference comes from the lifeforce and energy of the water itself. From a finish standpoint, our clients describe it as a lighter but fuller-body water with a refreshing and fulfilling clean finish. It makes filtered water feel dull and makes the consumer feel replenished and satisfied.

The Rius Crystal Charging Chamber is a device that connects to most water filtration systems to produce structured water on demand. Inside the chamber is a hand-selected matrix of crystals intentionally selected in portions to structure, remineralize, and energetically amplify your water as it passes through. It transforms any standard reverse osmosis or filtration system into a structured water source. Although the chambers are complex and infuse a variety of properties and methodologies, the finished product is simply excellent water to enjoy.

The Charging Chamber connects via a standard 1/4" post-filter line, which is the same fitting used by virtually all residential reverse osmosis and under-sink filtration systems. Installation takes just minutes. Simply connect it inline after your existing filter and let it flow.

These are all similar chambers with years of work put into each of them. They vary in their composition and their purpose for each household or environment. Each Charging Chamber contains a different combination of crystals selected for a specific intention. The Healing chamber focuses on physical recovery, immune support, and restoration. The Wellness chamber is designed for overall vitality, energy, and daily well-being. The Heart Chakra chamber is tuned for emotional balance, compassion, and heart-centered energy work. The Custom chamber allows you to work with us to select a crystal profile tailored to your specific needs and intentions, yet still allow us to produce you an excellent quality and tasting water.

The Crystal Charging Chamber is designed to last indefinitely. There are no filters to replace, no electricity required, and no moving parts. The crystals within the chamber maintain their structuring and energetic properties over time. It is a one-time investment in your water quality, however with life changes, you may decide you would like to modify your chamber and we will be here to help balance it back out for you.

Each Charging Chamber is handcrafted and made to order. Please allow approximately 4 weeks for your chamber to be built and shipped. We take this time to carefully select, cleanse, assemble, and charge each crystal matrix to ensure it is worthy for you and your community.

We use premium glass packaging exclusively because glass is the only material that maintains the structure and energetic properties of our water. It does not leach chemicals into water or alter its molecular structure. Plastic bottles can release microplastics and chemical compounds into water, especially when exposed to heat or sunlight. Glass preserves the purity, structure, and energetic integrity of the water exactly as we intended it. It is also infinitely reusable and recyclable, aligning with our commitment to environmental responsibility. We will not lie, shipping and working with glass is a challenge, but to be able to successfully deliver the quality of product we look to share to those who want to enjoy Rius is well worth the effort.

Rius Structured Water is available in two sizes: a 34oz bottle ($6.69) and a 1 gallon jug ($17.58). We also offer multi-packs including a 2-count gallon pack (1-week supply), a 4-count gallon pack (2 cases), and a 6-count 34oz case. All options are available as one-time purchases or through our Subscribe & Save program at 10% off every delivery.

Rius Water also provides consultations and sells filtration systems and charging chambers so you can have an abundance of excellent water at your space and for your community.

Drink it! Ha! Store your Rius Water in a cool, peaceful place away from direct sunlight. If you are unable to consume the entire product at once, we recommend keeping it in its container and storing it away from electronic devices such as phones, routers, and microwaves, or anything with negative energy. This helps maintain the original hexagonal structure and energetic properties of the water over an extended period.

We currently ship within the domestic 48 states of the United States. International shipping is not available at this time.

Rius Water ships Monday through Thursday and we work hard to ship your product within 48 hours of your order. Charging Chambers have an additional 4-week lead time as each unit is handcrafted to order. Shipping rates are calculated at checkout based on your location and order weight.

We take great care in packaging every order to protect our glass bottles during transit. Each bottle is individually cushioned and packed in reinforced shipping materials. Orders can be heavy and carriers move a ton of packages a day. In the rare event that a bottle arrives damaged or not at all, please contact us immediately at structure@riuswater.com and we will make it right.

We offer a 30-day return policy. To be eligible, your item must be in the same condition you received it, unused, with original packaging and proof of purchase. To start a return, contact us at structure@riuswater.com. Once your return is approved, you will be refunded to your original payment method within 10 business days. If your order arrives damaged, contact us immediately and we will take care of it.

Our Subscribe & Save program gives you 10% off every delivery of bottled Rius Water. You choose your delivery frequency and we handle the rest. You can modify, pause, or cancel your subscription at any time — there is no obligation or commitment. It is the easiest way to make sure you always have structured water on hand.

Yes. We work with wellness centers, gyms, medical centers, quality restaurants, hotels, spas, spiritual centers, private practices, and other businesses who want their clients to have exceptional water. Please visit our For Businesses page or contact us at structure@riuswater.com to discuss volume pricing and partnership opportunities.

You can reach us anytime at structure@riuswater.com. We are also active on Facebook, Instagram, and LinkedIn. We typically respond within 24 hours.

Absolutely. Structured water is ideal for pets, houseplants, gardens, and even aquariums. Many of our customers report that their pets prefer structured water and display increased wellness from it. If you are looking for an excellent biostimulant for the soil and well-being of your plants, we also operate an aquaculture facility. Contact us at structure@riuswater.com.